Next steps

If you’ve submitted the online notification of death, we’ll contact you with details about our secure portal where you can complete the application for death benefits and upload the documentation and certificates needed to complete the process. If you completed and returned the form by post, we’ll confirm details of any benefits due in writing.

We may need to verify information about the deceased member’s service and salary with their employer before we confirm any details.

If there are any benefits to be paid, we'll contact you and any other beneficiaries outlining any which are due to each party.

If the member was already receiving a pension and there’s been an overpayment, we'll confirm the amount that will need to be returned to us. Similarly, we'll confirm if there’s a residue of pension owed.