Outcome Measures

We know we may ask you to complete several surveys during the year, to gain your feedback on the service we have provided you, be it for an enquiry you had with us or a webinar you have attended. This feedback is really important to us, as it helps us to understand if we are providing the right quality of service, within the right timescales. It also gives you the opportunity to give us specific instances of good service, or areas we you feel we should improve.

We’ve seen a decrease in the number completed recently and would really appreciate you taking the time to complete a survey, so that you can help us ensure we deliver a high quality service for you.